Shinkansen
Tokaido / Sanyo bullet trains
For longer journeys such as Kyoto, Nagoya, Tokyo, Hiroshima and Hakata. Match your particular service and reservation.
KNOW YOUR STATION / THE BULLET-TRAIN CONNECTION
A calm change for the bullet train.
Shinkansen, ordinary JR trains and the subway have distinct gates. Your arrival determines the connection.

A LITTLE ORIENTATION / 1:17
Shin-Osaka is a different station from Osaka. If your Shinkansen booking says Shin-Osaka, allow time to get here before the booked departure.
Osaka Station is not Shin-Osaka. Include the local connection in your travel time.
The film couldn’t load. Please try again.
Welcome to Shin Osaka, your gateway to the Shinkansen. This is a different station from Osaka Station in Umeda, so check the full station name before setting off.
Think of Shin Osaka in three parts: the Shinkansen, ordinary J R trains, and the Midosuji subway. Each has its own signs and gates. Follow the railway you actually need.
If you arrive on an ordinary J R train and are continuing by Shinkansen, follow the Shinkansen transfer signs. Have the correct tickets or booking ready for the transfer gate.
From the Midosuji subway, leave the subway ticket gates and follow signs to the Shinkansen entrance. The station map helps you identify the connection and a suitable lift route.
Before boarding, match your train name and number, departure time, destination and platform. Then find your car's boarding position. Services on the same route can have different stopping patterns.
Give yourself time to change trains, especially with luggage. A relaxed transfer leaves room to collect a drink or an ekiben and enjoy the journey ahead. Find more practical railway help at Fumi Tours dot com.
Film & photography credits · CC BY-SA 4.0
GET YOUR BEARINGS
Open the operator’s floor plan for platform levels, ticket gates, lifts and accessible routes.
SAME AREA. DIFFERENT GATES.
Identify the Shinkansen gates, ordinary JR lines and Osaka Metro separately. A transfer gate is a connection between paid areas, not necessarily the exit to the street.
Tokaido / Sanyo bullet trains
For longer journeys such as Kyoto, Nagoya, Tokyo, Hiroshima and Hakata. Match your particular service and reservation.
JR West
A separate set of platforms for local and regional journeys, including the connection with Osaka Station.
Osaka Metro
A subway connection through central Osaka. Its paid area is separate from JR and the Shinkansen.
ONE STEP AT A TIME
From JR, look for the Shinkansen transfer signs. From the subway, leave the Metro gates and follow signs to the Shinkansen entrance.
A Shinkansen journey needs the fare and the appropriate express/reservation arrangement. A Suica balance alone is not a Shinkansen reservation. Follow your booking’s gate instructions.
Check destination, service name and departure time on the live board. Find the carriage marker and board the reserved train shown on your ticket.
PUT IT TOGETHER
Take a suitable JR train to Shin-Osaka, then follow the Shinkansen transfer-gate signs. Keep any tickets returned by the gate until your journey is finished.
The Midosuji subway reaches Shin-Osaka. After the Metro gates, allow time for the walk to the Shinkansen concourse and your platform.
Have your booking ready. Match the train name, departure time, destination, carriage and seat. Find the carriage marker before the train arrives; don’t assume any train on the platform is yours.
WHERE NEXT?
Maps and station information: the railway and airport sources linked above. Film and photograph credits.