FUMI JAPAN · A LITTLE LESS TO CARRY

Travel light
in Japan.

Your luggage, from airport to hotel.

Bring what you need for Japan. Let your suitcase take another route when a smaller bag would make the day easier.

Find your lighter way
Imagined Japanese mountain village with a traveller carrying a small bag towards an inn, where a suitcase awaits
More room for the journey.

ONE TRIP. THREE USEFUL CHOICES.

What would make
today easier?

START WITH WHAT FEELS MANAGEABLE

A suitcase for Japan.
A smaller bag for the detours.

You do not have to live out of a tiny backpack. A normal suitcase can stay with you for the easy legs, or travel ahead while you visit mountain inns and temple towns.

Choose for your own strength.

Try the case fully packed. Can you control it on a slope, lift it over a small gap and manage the final walk? A permitted bag can still be uncomfortable. Families, equipment and mobility needs may call for a different plan.

Keep a useful day bag.

Carry your passport, money, medication, phone, charger and valuables yourself. Add a change of clothes and everything you need until the suitcase is actually back with you. Check current airline battery rules before flying.

Pack for the nights apart.

Count all nights between dispatch and reunion, including mountain stays and any delivery buffer. Laundry can make a smaller bag practical. Check each flight’s allowance; airline and railway rules are different.

YOUR FIRST DAY, WITHOUT THE GUESSWORK

Land. Collect.
Then choose your next step.

After an international arrival, collect your checked bag and clear customs before taking it to a landside delivery or storage counter. Buying a delivery service does not normally remove those arrival steps.

  1. Find your own bag.

    Keep the claim tag. Check the case before leaving the baggage hall. If it is missing or damaged, speak to the airline baggage desk and keep the report details.

  2. Check the terminal connection.

    For an international-to-domestic transfer, confirm collection, customs and rechecking with your airline. Allow for the actual terminal change with your bags.

  3. Compare the whole journey.

    A luggage-friendly airport train is useful. So are fewer transfers, a lift at the right exit and a short final taxi ride. Compare arrival at your hotel’s door.

HNDTokyo Haneda

Check your actual terminal: international flights can use Terminal 2 or 3. Tokyo Monorail has luggage areas near the doors; Keikyu may give a simpler onward journey for your hotel. Compare transfers, lifts and the final walk, not only the airport train.

Airport information

Tokyo Monorail luggage areas

NRTTokyo Narita

The railway stations serve Terminal 1 and Terminal 2; Terminal 3 involves a terminal connection. Compare Narita Express and Skyliner against your hotel location and check the day’s service notices.

Airport information
KIXKansai International

The station is by Terminal 1 and Aeroplaza. Terminal 2 arrivals need the airport shuttle connection first. HARUKA, Rapi:t and ordinary airport trains are different services with different tickets and facilities.

Airport information
NGONagoya Centrair

Meitetsu trains leave from Access Plaza. Allow for the extra walk or available shuttle from Terminal 2; check current shuttle hours. μSKY / First Class luggage facilities do not describe every ordinary Meitetsu carriage.

Airport information
CTSNew Chitose

The JR station is on the domestic-terminal side. International arrivals continue through the terminal connection. Airport trains offer a useful rail journey into Sapporo; a reserved seat does not reserve every shared luggage space.

Airport information
FUKFukuoka

The subway station serves the domestic terminal. From the international terminal, use the inter-terminal connection first if taking the subway. An airport bus or suitable taxi may save a transfer for your particular hotel.

Airport information
The flight home: airport hotel or airport counter?

Sending a suitcase to your last hotel is ordinary hotel delivery. Sending it to a departure-airport courier counter is a different arrangement: specify the airport, terminal, flight date, collection counter and required arrival date.

Work backwards from the flight and the counter’s opening hours. Obtain the dispatch deadline from the courier; do not leave this until your last hotel morning. Keep the waybill and enough clothes for the remaining nights.

Airport delivery is not airline check-in. You generally collect the suitcase, then check it in with the airline. An early flight may leave before a particular counter opens; collecting at your airport hotel the previous day may suit better if arranged.

Airport TA-Q-BIN instructions

SPACE ON BOARD. CONFIDENCE BETWEEN TRAINS.

Choose the train.
Think beyond the rack.

Train luggage normally stays in your care. The bag allowance, the space available on that particular train and the effort of getting it there are three separate questions.

Tokyo Monorail

Haneda ↔ Hamamatsucho

Luggage areas near carriage doors. Compare the complete onward route with Keikyu.

Train facilities

Narita Express

Narita ↔ Tokyo and other served districts

Dedicated luggage spaces, including areas with locks. Check the service and destination you book.

Train facilities

Keisei Skyliner

Narita ↔ Nippori / Keisei-Ueno

Dedicated luggage space. Include your onward transfer and hotel walk.

Train facilities

JR HARUKA

Kansai Airport ↔ Osaka / Kyoto

Designated luggage areas. Facilities are those of HARUKA, not every airport service.

Train facilities

Nankai Rapi:t

Kansai Airport ↔ Namba

Dedicated luggage space and reserved seating. Different from the ordinary Airport Express.

Train facilities

Meitetsu μSKY / First Class

Centrair ↔ Nagoya area

Luggage facilities in the specified cars. A First Class seat needs the appropriate ticket.

Train facilities

JR Hokkaido Airport trains

New Chitose ↔ Sapporo / Otaru

Luggage areas on airport trains; shared space can fill. U-seat reserves your seat.

Train facilities

These facilities describe the named services. Shared luggage areas can fill; a reserved seat does not automatically reserve a shared rack. Check current service notices before travelling.

SHINKANSEN · KNOW YOUR ROUTE

The 160 cm rule is
not the same everywhere.

Tokaido · Sanyo · Kyushu · Nishi Kyushu

For an ordinary suitcase over 160 cm and up to 250 cm when height, width and depth are added, reserve the appropriate seat with an oversized baggage area. Exactly 160 cm is within the smaller category.

The rear space is for its reserved-seat passengers. A rail pass, Green Car ticket or ordinary seat reservation alone is not the baggage reservation. The appropriate seat costs the usual reserved-seat fare.

Selected Tokaido / Sanyo deck areas have a no-reservation storage trial. It does not remove the over-160 cm reservation requirement. Follow the operator’s current instructions.

Current western-route luggage rules

JR East’s northern & eastern routes

Tohoku, Hokkaido, Akita, Yamagata, Joetsu and Hokuriku Shinkansen use different luggage arrangements. The western oversized-baggage seat rule does not simply transfer to Tokyo–Sendai or Tokyo–Nagano.

JR East’s designated luggage areas do not require a baggage-space reservation. Available shared capacity is not guaranteed; keep the case within the general limits and ask staff if space is full.

JR East’s luggage guide

Usual JR portable-baggage limits: up to two bags, each at most 30 kg, combined dimensions at most 250 cm, and no side longer than 2 m. Small personal items are excluded. Special items have separate conditions.

A TAPE MEASURE, THEN A LITTLE CLARITY

How does my bag measure up?

Measure the outside of the packed bag, including wheels, handles and any expanded section. Choose your train route, then check the operator before booking.

Example: 75 + 50 + 35 = 160 cm. Add another 5 cm and it becomes 165 cm.

Lifts, transfers and busy carriages: small things that help

Follow the complete lift route.

Check the lift from street to concourse, through the correct gate and down to the platform. An accessible exit can involve a longer route. Add transfer time; a single lift icon does not describe the whole journey.

Board with a plan.

Find your car position before boarding, let others off and keep the case under control. Use designated areas or safe space at your feet. Put only a bag you can lift safely on an overhead rack; ask staff if unsure.

Leave room for people.

Keep doors, aisles and accessible spaces clear. Take a backpack off your back in a crowded carriage and hold it close. Avoid busy commuter periods when you can; a short taxi or forwarding can remove a difficult final leg.

Japan Rail Made Easy ↗ · Buses, taxis, Uber & GO ↗

LET YOUR SUITCASE TAKE ANOTHER ROUTE

Send it ahead.
Enjoy the in-between.

A courier can connect different hotel brands. The useful question is whether your particular sending point can dispatch it and your particular receiving hotel will accept it on the agreed date.

  1. Ask the receiving hotel first.

    Confirm it will accept your bag, how early it may arrive, any storage fee, and the exact guest name, address, telephone number and stay dates to use. Houses and small inns may have no staffed reception.

  2. Confirm the service and deadline.

    Ask your hotel, a courier office or an eligible airport counter about your exact route, collection cutoff, expected delivery date and payment. Ordinary delivery, local same-day delivery and airport-counter delivery are different products.

  3. Pack your smaller bag.

    Keep documents, medication, valuables, electronics and everything you need until reunion. Check the courier’s prohibited items and restrictions; do not pack cash, passports, batteries or fragile valuables casually.

  4. Complete the waybill together.

    Show the hotel booking and Japanese address. Agree the delivery date and normally pay shipping at dispatch. Many hotels refuse recipient-paid parcels. Ask the counter to check the details before handing over the case.

  5. Keep the proof.

    Photograph the label and tracking number, note the dispatch point and retain the receipt. Check progress with the courier. Collect your case at the agreed hotel and report any problem promptly.

A USEFUL PRICE REFERENCE

Tokyo → Kyoto or Osaka

Yamato standard TA-Q-BIN, one bag, one way. Published cash prices including tax, checked 27 October 2026.

Yamato cash price examples from Tokyo to Kyoto or Osaka
Size bandMaximum size / weightPrice
120120 cm / 15 kg¥2,170
140140 cm / 20 kg¥2,780
160160 cm / 25 kg¥3,160

The higher applicable size or weight band sets the rate. These are courier bands, separate from railway luggage rules. Route, payment method, discounts and airport services can change the total. Ask for your actual quote.

Current Japanese cash rate matrix · Size and service rules
Who can send it? Couriers, hotels and selected local services

Yamato TA-Q-BIN

A useful nationwide starting point for eligible bags and routes. Check the dispatch location, size / weight band and expected delivery date. Yamato information

Japan Post & Sagawa

Yu-Pack and Sagawa’s selected Hands-Free Travel counters offer other options. Check each product’s coverage and the actual counter’s service; a counter finder is not a confirmed booking. Yu-Pack · Sagawa counters

Your own hotel

Ask about outgoing dispatch and incoming acceptance separately. APA or Dormy membership does not imply a nationwide internal hotel-to-hotel transfer. Dormy publishes prepaid incoming-bag and return-stay storage arrangements, subject to the property. Dormy FAQ

One tour-specific exception: Prince Smart Inn’s FAQ says it has no outgoing courier service. For our Fuji to the Seven Baths stay at Kyoto Sanjo, ask about a nearby dispatch facility and confirm the receiving Rinku hotel before leaving a case for the two Kinosaki nights. Prince Smart Inn FAQ

Kyoto, Hakone and special hotel services

Kyoto: Crosta

Kyoto Station storage is published at ¥1,000 per item per day, 08:00–20:00. Selected station-to-Kyoto-hotel delivery is ¥1,500 per item: accept by 14:00 for collection at the hotel after 17:00. Confirm your hotel is eligible and that day’s cutoff.

Crosta Kyoto services

Hakone: station ↔ hotel

Selected partner hotels use Hakone-Yumoto’s luggage service. Published one-way fees are ¥1,500 regular (up to 140 cm / 15 kg), or ¥2,500 large (up to 200 cm / 30 kg). Station acceptance is 08:30–12:00 for hotel collection after 15:00; check the partner list.

Hakone details and return instructions

Hotel networks: useful, local exceptions

Selected OMO properties and Mitsui Garden’s Kyoto network have specific local arrangements. Check eligible properties, route, cutoff and charge. These do not establish a national service for every hotel in a chain.

Selected OMO services · Mitsui Kyoto baggage service

Need the bag tonight?

Look for an explicitly eligible same-day product and its exact deadline. Airport / airline-linked services can have flight, airport, hotel and arrival-time conditions. Ordinary delivery is not a substitute for a confirmed same-day arrangement.

JAL ABC airport delivery

MAKE ROOM FOR A DAY OUT

Leave the case.
Keep the lovely afternoon.

Try your own hotel first. A station locker, staffed counter or bookable storage location can help between check-out and the next train. Check the collection time before paying.

AT YOUR HOTEL

Before check-in.
After check-out.

Ask whether your property can keep the case, for how long and at what cost. Keep valuables yourself and retain any claim ticket.

Returning to the same hotel after a short side trip? Ask specifically about storage between bookings. Dormy publishes this option for a return stay; confirm both reservations and dates with your property. It is storage, not delivery to another hotel.

Dormy’s published storage FAQ

AWAY FROM YOUR HOTEL

A locker.
Or a human helping hand.

Use a station’s official map for locker locations, including which side of the ticket gates they are on. If large lockers are full, try a staffed baggage counter or a bookable location such as ecbo cloak.

Check physical bag size, item limits, opening hours, price and collection arrangements. A reserved shop storage place is not a courier service.

ecbo cloak storage finder · Multi-E Cube locker finder

YOUR FIRST STATION LOCKER

Store it.
Know how to get it back.

“Coin locker” may mean a key, a PIN / QR receipt or a cashless machine. Follow the instructions on the actual locker.

  1. Find a suitable empty locker. Check closing hours, maximum days and the charging boundary.
  2. Put the case inside. Keep your phone, passport, money, medication and retrieval card outside.
  3. Follow the screen or key instructions and pay with an accepted method. Not every machine accepts Suica or a bank card.
  4. Confirm it locked. Keep the key, receipt, PIN or QR code; photograph the location and locker number.
  5. For a compatible Suica-key locker, retrieve with the same IC card used to lock it. Keep that card / charged device available; do not transfer or return it during the rental.
  6. Return before access closes and before the permitted rental ends. Reopening usually ends that use; check before opening to add something.
Full lockers, closing counters or a locker that will not open

Have a second option before sightseeing: another station area, your hotel, a staffed counter or a confirmed bookable storage place. Staffed airport storage is not necessarily open through the night. Check the exact counter and terminal.

If a locker fails, use the operator contact printed on the machine or receipt and ask station staff for help. Keep the locker number, payment evidence and location. Do not wait until just before your train.

Haneda staffed storage · Kansai Airport lockers

ONE SMALL PLAN. A MUCH EASIER JOURNEY.

Where will you
meet your suitcase?

Write down the dispatch point, your receiving hotel and every night apart. These details stay on this page; nothing is sent or booked. Copy the card or print it for your own trip.

Make my luggage plan & destination card

A FEW WORDS. A LITTLE MORE CONFIDENCE.

Ask a question.
Show what you mean.

Keep your destination and booking beside the Japanese. Use “Listen” where a recording is available, or “Show staff” for large, clear text. Confirm arrangements with the person helping you.

Trains & stations

Where is the elevator?

エレベーターはどこですか。

Erebētā wa doko desu ka?

Which exit has an elevator?

エレベーターのある出口はどこですか?

Erebētā no aru deguchi wa doko desu ka?

Text to show

Can I get to this platform without using stairs?

階段を使わずに、このホームまで行けますか?

Kaidan o tsukawazu ni, kono hōmu made ikemasu ka?

Text to show

Can I take this suitcase on this train?

このスーツケースを、この電車に持ち込めますか?

Kono sūtsukēsu o, kono densha ni mochikomemasu ka?

Text to show

Where should I put this luggage?

この荷物はどこに置けばいいですか。

Kono nimotsu wa doko ni okeba ii desu ka?

May I put my luggage here?

ここに荷物を置いてもいいですか?

Koko ni nimotsu o oite mo ii desu ka?

Text to show

Do I need a reservation to bring this luggage?

この荷物を持ち込むには、予約が必要ですか。

Kono nimotsu o mochikomu ni wa, yoyaku ga hitsuyō desu ka?

I would like to reserve a seat with an oversized baggage area.

特大荷物スペースつき座席を予約したいです。

Tokudai nimotsu supēsu-tsuki zaseki o yoyaku shitai desu.

Text to show

The luggage area is full. What should I do?

荷物置き場がいっぱいです。どうすればいいですか?

Nimotsu okiba ga ippai desu. Dō sureba ii desu ka?

Text to show

Excuse me, I am getting off.

すみません、降ります。

Sumimasen, orimasu.

Text to show

I left my luggage on the train.

電車に荷物を忘れました。

Densha ni nimotsu o wasuremashita.

Can this luggage fit in the taxi?

この荷物はタクシーに載せられますか?

Kono nimotsu wa takushī ni noseraremasu ka?

Text to show

Send a suitcase

Can I send this suitcase from here?

ここから、このスーツケースを送れますか?

Koko kara, kono sūtsukēsu o okuremasu ka?

Text to show

I would like to send this luggage to this hotel.

この荷物を、このホテルに送りたいです。

Kono nimotsu o, kono hoteru ni okuritai desu.

Text to show

Can you receive luggage before I check in?

チェックイン前に、荷物を受け取っていただけますか?

Chekkuin mae ni, nimotsu o uketotte itadakemasu ka?

Text to show

By what time must I leave it here for it to be sent today?

今日発送するには、何時までに預ければいいですか?

Kyō hassō suru ni wa, nanji made ni azukereba ii desu ka?

Text to show

When is it expected to arrive?

いつ届く予定ですか?

Itsu todoku yotei desu ka?

Text to show

Can I choose the delivery date?

配達日を指定できますか?

Haitatsubi o shitei dekimasu ka?

Text to show

How much will delivery cost?

送料はいくらですか?

Sōryō wa ikura desu ka?

Text to show

I will pay the shipping charge here.

送料はこちらで払います。

Sōryō wa kochira de haraimasu.

Text to show

Could you help me fill in the shipping label?

送り状の書き方を教えていただけますか?

Okurijō no kakikata o oshiete itadakemasu ka?

Text to show

This is my hotel reservation confirmation.

これがホテルの予約確認書です。

Kore ga hoteru no yoyaku kakuninsho desu.

Text to show

Where is the tracking number?

追跡番号はどこに書いてありますか?

Tsuiseki bangō wa doko ni kaite arimasu ka?

Text to show

Has my luggage arrived?

私の荷物は届いていますか?

Watashi no nimotsu wa todoite imasu ka?

Text to show

Storage & lockers

Could you keep my luggage?

荷物を預かっていただけますか。

Nimotsu o azukatte itadakemasu ka?

I will stay here again. Could you keep my luggage until then?

またこちらに宿泊します。それまで荷物を預かっていただけますか?

Mata kochira ni shukuhaku shimasu. Sore made nimotsu o azukatte itadakemasu ka?

Text to show

Where are the coin lockers?

コインロッカーはどこですか?

Koin rokkā wa doko desu ka?

Text to show

Is there a staffed luggage-storage counter?

荷物を預けられる有人のカウンターはありますか?

Nimotsu o azukerareru yūjin no kauntā wa arimasu ka?

Text to show

Until what time can I collect my luggage?

荷物は何時まで受け取れますか?

Nimotsu wa nanji made uketoremasu ka?

Text to show

How many days can I leave it here?

何日間預けられますか?

Nannichikan azukeraremasu ka?

Text to show

Can I use this IC card?

このICカードは使えますか?

Kono ai-shī kādo wa tsukaemasu ka?

Text to show

At the airport

I would like to collect it at the airport counter.

空港のカウンターで受け取りたいです。

Kūkō no kauntā de uketoritai desu.

Text to show

By what date and time must I send it?

何月何日の何時までに発送すればいいですか?

Nangatsu nannichi no nanji made ni hassō sureba ii desu ka?

Text to show

Which counter should I collect it from?

どのカウンターで受け取ればいいですか?

Dono kauntā de uketoreba ii desu ka?

Text to show

Where is baggage claim?

手荷物受取所はどこですか?

Tenimotsu uketorijo wa doko desu ka?

Text to show

My suitcase has not arrived.

私のスーツケースが出てきません。

Watashi no sūtsukēsu ga dete kimasen.

Text to show

My suitcase is damaged.

スーツケースが壊れています。

Sūtsukēsu ga kowarete imasu.

Text to show

Here is my baggage claim tag.

これが手荷物の引換証です。

Kore ga tenimotsu no hikikaeshō desu.

Text to show

A little help

This locker will not open.

このロッカーが開きません。

Kono rokkā ga akimasen.

Text to show

Thank you.

ありがとうございます。

Arigatō gozaimasu.

More useful Japanese ↗ · Japanese for the railway ↗

IF THE BAG AND YOU GET SEPARATED

Missing after a flight

Go to the airline baggage desk with your claim tag before leaving the arrival area. Keep the report and contact details.

Left on a train

Tell station / train staff promptly. Give the train, direction, departure time, car / seat and a bag description or photograph.

A delivery has not arrived

Use the courier tracking number and receipt. Contact the courier and receiving hotel; do not assume a hotel has a bag merely because its arrival was planned.

Sources, current checks & artwork

Information and price examples checked 27 October 2026. Recheck the linked operator, airport, courier and your actual hotels for your travel dates. Services, collection times, fees and restrictions can change.

Fumi’s luggage and transport scenes are original AI-assisted imagined artwork, not photographs of named hotels, routes or delivery services.

TRAVEL LIGHT IN JAPAN · A LITTLE HELP ALONG THE WAY

A lighter bag.
A warmer welcome.

Your bag has a plan. Take Fumi along for a question at the counter, a hotel conversation and the next little discovery.

0:37 · Take me with you
  • Prepare the question.Find the Japanese for sending a bag, finding a lift or asking about storage.
  • Understand the reply.Get help with a conversation; confirm delivery and collection arrangements with the hotel or operator.
  • Enjoy the human connection.Ask before bringing Fumi into the conversation, and enjoy the welcome along the way.
Get the Fumi app

A little conversation. A lasting memory.

FUMI · A LITTLE HELP WITH YOUR BAGS

A little Japanese